Privacy Policy
Last Updated: April 22, 2026
Welcome to Peyala. This Privacy Policy explains how MGH Restaurant Private Limited ("Peyala", "we", "us", or "our") collects, uses, and protects your personal information when you use our mobile application and website.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and password when you register.
- Order Information: Items ordered, delivery address, payment method, and transaction history.
- Location Data: GPS location (with your permission) to find nearby branches and enable delivery.
- Device Information: Device type, operating system, and push notification token for order updates.
2. How We Use Your Information
- To process and fulfil your orders
- To send order status updates and notifications
- To improve our services and personalise your experience
- To process payments securely
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We share information only with:
- Payment Processors: bKash, EBL, Adyen — to securely process your payments
- Service Providers: Cloud and infrastructure providers who support our platform
- Legal Authorities: When required by law
4. Data Security
We implement industry-standard security measures including SSL encryption and secure database storage to protect your personal information.
5. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at support@peyala.com.
6. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@peyala.com.